Let’s talk
Let’s Talk Human Skills
It’s no secret that human skills are the key to better work and happier workplaces; and learning how to improve them shouldn’t be a secret, either.
Human skills are the key to workplace success
In all of my jobs over the years (and I had 16 in 16 of them!) I noticed something that got my researcher senses tingling: the people who got furthest in their respective companies and careers weren’t necessarily the best at their job technically, they were the best at the human side of it.
This wasn’t just true for the roles I worked in, from working on Netflix content to presenting on stages across the globe. It was true across all industries, all companies, all levels.
But despite how vital they were to both personal and business success, I curiously couldn’t find anywhere for people to learn how to improve these human skills. In 2023, I officially put the years I’d spent meticulously documenting, observing, researching and developing human skills into practice – and Let’s Talk Human Skills was born.
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So what are the human skills?
There are 7 core human skills that are essential in the workplace:
Confidence: in yourself and your ideas
Emotional Intelligence: being able to navigate emotional complexity
Communication: being able to express yourself clearly and handle difficult conversations
Collaboration: because very little work happens in a silo
Relationship Building: to open doors and make the work environment enjoyable
Ideation: independent thinking and critical evaluation
Adaptability: when you can deal with uncertainty and bounce back from setbacks
We’ve helped over 5,000 people through this curriculum so far; and we’re only just getting started
with companies like ASOS, The King’s Trust, and University College London trusting us to deliver training to their teams, and our Human Skill School programme.
Let’s talk about what we could do for you.
P.s. were you looking for an official bio? Here you go:
Hayley Dawson PhD is an educator, speaker, and community builder who believes the smartest career move you can make is learning how to work well with people. Through Let’s Talk Human Skills, she teaches workplaces and employees how to improve their human skills to improve morale, productivity, and impact too. With her signature blend of analysis and approachability, she’s helped over 5,000 people with training at companies such as ASOS, The King’s Trust, and University College London, and has been featured in Forbes, Marie Claire, and mba.com.