The smartest career move you can make is learning how to work well with people

Our training, events and education helps you get there by building your human skills.

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Human skills are the skills that help people work better together, and stay indispensable in an ever-changing world.

The good news is, they’re not something you either have or don’t have – they can be learnt.

With 92% of hiring managers considering soft skills equally or more important than hard skills when hiring, they play a huge role in today’s workplaces. 

Let’s Talk Human Skills combines research-backed ideas, real stories, and practical tools to help people build the 7 essential human skills that make work, and working together, better.

How we work on human skills

Keynotes and workshops

People use the same five words to describe our sessions: Warm, engaging, seamless, informative, and fun. 

We can help your team connect (and work) better, with bespoke talks and training for your workplace.

See what we can do for your workplace

Human Skill School

Designed to take you from exhausted by second-guessing every move to excited about the work you're doing in 7 weeks.

School starts on Monday 5th January 2026.

Check out the classroom

Let’s Talk events

Our sell-out conversation series where we come together over a desire to build great careers. 

We focus on what really matters at work: how we connect, grow, and create impact together.

Get your seat for the next one

“Hayley doesn’t just teach communication; she embodies it. From the moment she started speaking, it was clear we were in the hands of someone who not only deeply understands the subject but knows how to make it feel human, approachable, and actionable.”

- Oko Assembly

“I 100% recommend working with Hayley if you’re looking for a smiley, warm and seamless facilitator who will share research underpinned tools with your staff or students.”

- Manchester Metropolitan University

“Both sessions had really good engagement from those in attendance, and Hayley delivered her messages with clarity and personality.”

- ASOS

The human behind
Let’s Talk Human Skills, Hayley

Hayley Dawson PhD is an educator, speaker, and community builder who believes the secret to doing well at work is being as human as possible.

With 12 years of teaching and research experience, Hayley’s human skills curriculum has helped over 5,000 people transform how they show up at work. 

She’s trained employees and students at ASOS, The King’s Trust, and University College London, and her words have been featured in Forbes, Marie Claire, and mba.com.

About Hayley

Want to get started right now?

Our top free resources to help you build the human skills that will give you more influence, impact, and income.

Human Skills Assessment

Wondering which human skills could be holding you back? Take our free assessment and find out in just 3 minutes.

Take the assessment

Map your human skills

In this 45 minute workshop, you’ll assess your human skills, identify your skill gaps, and create a plan to develop the skills that make you indispensable at work.

Coming in January 2026

One idea to build your career

Sometimes the smallest things create the biggest differences, so every Tuesday you’ll get one simple idea to put into practice during your working week.

Sign up to One Idea